tas7 Privacy Policy

Your privacy matters to us. This policy explains what personal data tas7 collects from players in Bangladesh, why we collect it, how we protect it, and the rights you hold over your own information.

📅Last updated: 1 January 2026
Privacy at a Glance

What This Policy Covers

👤
Identity Data
Name, date of birth, and government ID collected during KYC verification.
💳
Financial Data
Transaction records, bKash/Nagad wallet references, deposit and withdrawal history.
📱
Device Data
IP address, browser type, OS, and device identifiers logged at each login session.
🔒
Security Data
SSL-encrypted sessions, 2FA logs, and fraud-detection signals protecting your account.
🗂️
Retention
Data kept for the period required by compliance rules, then securely deleted or anonymised.
✉️
Your Rights
Access, correct, delete or restrict your data at any time by contacting our support team.

1. Introduction

tas7 ("we", "us", "the Platform") is committed to protecting the privacy of all registered players and visitors to tas7.org. This Privacy Policy sets out what personal information we collect, the purposes for which we process it, how long we retain it, who we may share it with, and the rights you hold over your own data. This policy applies to all services available through the tas7 platform, including casino games, cricket and sports betting, the tas7 rewards programme, live casino, slots, crash games, and all customer support interactions.

By registering an account on the Platform or continuing to use it after an updated policy has been published, you confirm that you have read and understood how tas7 processes your personal data. If you do not accept any part of this Privacy Policy, please stop using the Platform and contact [email protected] to request account closure.

Note: This Privacy Policy is provided in English as the primary language. In the event of a conflict between the English version and any translated version, the English text shall prevail.

2. Information We Collect

We collect personal information through several channels: information you provide directly when registering or using the Platform, information generated automatically through your use of the site, and information provided by approved third-party service providers where permitted by law. The categories of personal data we may collect include:

  • Registration data: full name, date of birth, email address, mobile number (used for bKash/Nagad verification and account security), and your chosen username.
  • Identity verification documents: national ID card, passport, or other government-issued document submitted to satisfy our KYC obligations. Scans or photographs of these documents are stored securely and accessed only by authorised compliance personnel.
  • Financial data: deposit and withdrawal transaction records, payment method identifiers such as the last four digits of a bKash or Nagad wallet, account balances, and bonus transaction history.
  • Gameplay data: bet history, game session logs, sports and cricket betting market selections, stakes and outcomes, and responsible gaming tool settings such as deposit limits and self-exclusion status.
  • Communications data: records of emails, live-chat messages, and support ticket exchanges between you and the tas7 support team, used to resolve queries, handle complaints, and maintain service quality.

We also automatically collect the following technical data whenever you visit or use the Platform:

  • Device and network data: IP address, approximate geolocation derived from IP, browser type and version, operating system, device model, screen resolution, network type (4G, Wi-Fi), and time zone set to Bangladesh Standard Time.
  • Usage data: pages and sections visited, time spent on each area, click paths within the Platform, error logs, and session duration.
  • Cookie data: session cookies, persistent preference cookies, and analytics identifiers. Please see Section 6 of this policy for full details on how we use cookies and how you can manage them.

3. How We Use Your Information

tas7 processes your personal data only for the purposes described below. We will not process your data for any purpose that is incompatible with these stated purposes without first obtaining your specific consent or identifying a separate lawful basis to do so.

  • Account management: to create and maintain your tas7 account, verify your identity, process your login credentials, and communicate essential account notices including security alerts, transaction confirmations, and policy updates.
  • Payment processing: to execute deposits and withdrawals via bKash, Nagad, Rocket, Upay, and approved banking channels, to reconcile your account balance, and to process bonus credits and deductions in line with our terms.
  • Compliance and fraud prevention: to fulfil our KYC and anti-money-laundering obligations, to verify your age (players must be 21 or older) and eligibility to play, to detect and investigate suspicious activity, and to report to relevant authorities where required by law.
  • Responsible gaming: to monitor gameplay patterns for indicators of problem gambling, to enforce deposit limits, session reminders, time-outs and self-exclusion instructions that you activate in your account settings, and to meet our responsible gaming obligations.
  • Customer support: to respond to your queries, handle complaints and disputes, and improve our support processes based on the content and outcomes of past interactions.
  • Platform improvement: to analyse aggregate, anonymised usage patterns to identify performance issues, test new features, and improve the overall speed and reliability of the Platform for players on Bangladeshi mobile networks.
Marketing communications: We may send you promotional communications about tas7 bonuses, new games, and seasonal offers such as BPL, Eid, or Pohela Boishakh promotions via email or in-platform notification. You may opt out at any time by contacting [email protected] or adjusting notification preferences within your account settings.

tas7 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:

  • Contractual necessity: processing required to operate your account, execute your transactions, and deliver the services you engaged when you registered on the Platform.
  • Legal obligation: processing required to comply with applicable anti-money-laundering laws, age verification requirements, fraud reporting obligations, and data retention mandates imposed by applicable law.
  • Legitimate interests: processing for fraud detection, platform security, abuse prevention, and aggregate analytics — where those interests are not overridden by your fundamental privacy rights.
  • Consent: where we rely on your consent, for example for optional marketing communications, you may withdraw that consent at any time without affecting the lawfulness of any processing already carried out.

5. Sharing Your Information

tas7 does not sell your personal data to third parties and does not share your information for third-party advertising purposes. We may share your data with the following categories of recipients, strictly limited to the purposes set out in this policy:

  • Payment service providers: bKash, Nagad, Rocket, Upay, and approved banking partners receive the minimum transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies governing their use of your information.
  • Game providers: Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and other licensed game studios receive session identifiers and bet data necessary to operate the games you play. They do not receive your payment details or identity documents.
  • Identity verification services: third-party KYC providers who assist in verifying the identity documents you submit. These providers are bound by strict confidentiality obligations and may not use your data for any other purpose.
  • Law enforcement and regulatory authorities: where we are legally required or permitted to disclose information, for example in response to a valid court order, subpoena, or formal regulatory investigation.

All third parties with whom tas7 shares personal data are contractually required to process that data only for the specified purpose, to maintain appropriate technical and organisational security measures, and to comply with applicable privacy and data protection laws. tas7 retains responsibility for ensuring that any transfer of your data to a third party is made in accordance with this policy.

6. Cookies and Tracking Technologies

tas7 uses cookies and similar tracking technologies to operate core Platform functionality, remember your preferences, and understand how the site is used across different devices and browsers. The types of cookies we deploy are:

  • Essential cookies: required for the Platform to function correctly. These include session authentication tokens, security tokens, and your language and display preferences. Disabling essential cookies will prevent you from logging in to your tas7 account.
  • Analytics cookies: used to collect aggregate, anonymised data about how players navigate the Platform. This helps us identify slow-loading pages and areas for improvement. Analytics data is not linked to your individual identity.
  • Preference cookies: store your display and notification settings such as language preference, responsible gaming reminder intervals, and your last-visited game category, so you do not need to re-configure these on every visit.

You may manage cookie preferences through your browser settings. Because tas7 is a mobile-first platform primarily accessed via Android and iOS browsers, cookie settings configured in your browser will apply globally. Please note that removing essential cookies will affect the basic functionality of your account.

7. Data Retention

tas7 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy and to comply with our legal and regulatory obligations. The specific retention periods we apply are as follows:

Account and transaction records are retained for a minimum of five years from the date of the last transaction or account closure, whichever is later, to satisfy anti-money-laundering record-keeping requirements. KYC identity documents are retained for the same five-year period. Gameplay logs and bet history are retained for three years. Marketing preference records are updated immediately upon opt-out and retained as evidence of your preference. Support correspondence is retained for two years from the date of resolution.

After the retention period ends: When personal data is no longer required, tas7 will securely delete or anonymise it so that it can no longer be associated with you as an individual. Fully anonymised aggregate data from which you cannot be identified may be retained indefinitely for statistical and product development purposes.

8. Your Privacy Rights

As a registered player at tas7, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Request" and your registered email address. We will acknowledge your request within 48 hours and respond in full within 14 calendar days.

  • Right of Access
    You may request a copy of all personal data we hold about you, including your account details, transaction history, KYC status, and any automated decision records relevant to your account.
  • Right of Rectification
    If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Corrections to account-level data such as name or contact number may require supporting documentation.
  • Right to Erasure
    You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful. Note that we may be unable to delete certain data we are legally required to retain, such as AML transaction records.
  • Right to Restrict Processing
    You may request that we limit how we use your data in certain circumstances, for example while we verify the accuracy of data you have disputed or while an erasure request is under review.
  • Right to Data Portability
    Where processing is based on your consent or on a contract with you and is carried out by automated means, you may request a structured, machine-readable copy of the personal data you have provided to us so that you may transfer it to another service provider.

9. Data Security

tas7 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive data at rest, strict access controls limiting database access to authorised personnel only, regular security audits, and two-factor authentication options for all player accounts.

While tas7 takes all reasonable steps to protect your data, no internet-based service can guarantee absolute security. You are responsible for keeping your login credentials confidential and for ensuring the device and network you use to access tas7 are adequately secured. If you suspect your account has been compromised, please contact [email protected] immediately.

10. Third-Party Links and Services

The tas7 Platform may display references to third-party game providers including Pragmatic Play, Evolution Gaming, Ezugi, and Spribe. These providers operate their own platforms and are governed by their own privacy policies. tas7 is not responsible for the data practices of any third-party provider. When you interact with a game hosted by a third-party studio within the tas7 interface, the data shared with that studio is limited strictly to what is necessary to deliver the game session, as described in Section 5 of this policy.

11. Children's Privacy and the 21+ Rule

The tas7 Platform is strictly for persons aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If you are under 21, you must not register an account or use the Platform in any capacity. If tas7 discovers that personal data has been collected from a person under 21 without appropriate consent, we will delete that data immediately and close the associated account without notice. If you believe a person under 21 has registered at tas7, please notify us promptly at [email protected].

12. Changes to This Privacy Policy

tas7 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify registered users via email or an in-platform notification at least 7 days before the changes take effect. The updated policy will be published on this page with a revised Last updated date. Your continued use of the Platform after the effective date of a revised policy constitutes your acceptance of the changes. We encourage you to review this policy periodically to stay informed.

13. Contact and Data Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how tas7 handles your personal information, please contact our support team. Include "Privacy Request" in your subject line along with your registered email address so we can locate your account and respond efficiently. We aim to acknowledge all privacy requests within 48 hours and resolve them within 14 calendar days.

Send your privacy enquiry to: [email protected]
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